Everything You Need to Know
Everything You Need to Know
Frequently Asked Questions
Frequently Asked Questions
General FAQs
General FAQs
How does Thero Markets work?
How long do international payments take?
Are you regulated?
Do you offer FX hedging or forward contracts?
What currencies can I send or receive?
Can I receive payments as well as send them?
How do I open an account?
Are my funds safe?
How do I fund a transaction?
Who actually handles my funds?
What exchange rate will I get?
Is there a minimum transaction size?
Will the recipient see my name on the payment?
How do you make money?
Who can use Thero Markets?
What happens if something goes wrong?
How does Thero Markets work?
How do I fund a transaction?
How long do international payments take?
Who actually handles my funds?
Are you regulated?
What exchange rate will I get?
Do you offer FX hedging or forward contracts?
Is there a minimum transaction size?
What currencies can I send or receive?
Will the recipient see my name on the payment?
Can I receive payments as well as send them?
How do you make money?
How do I open an account?
Who can use Thero Markets?
Are my funds safe?
What happens if something goes wrong?
Payments & Collections FAQs
Payments & Collections FAQs
How does Thero Markets work?
How long do international payments take?
Are you regulated?
Do you offer FX hedging or forward contracts?
What currencies can I send or receive?
Can I receive payments as well as send them?
How do I open an account?
Are my funds safe?
How do I fund a transaction?
Who actually handles my funds?
What exchange rate will I get?
Is there a minimum transaction size?
Will the recipient see my name on the payment?
How do you make money?
Who can use Thero Markets?
What happens if something goes wrong?
How does Thero Markets work?
How do I fund a transaction?
How long do international payments take?
Who actually handles my funds?
Are you regulated?
What exchange rate will I get?
Do you offer FX hedging or forward contracts?
Is there a minimum transaction size?
What currencies can I send or receive?
Will the recipient see my name on the payment?
Can I receive payments as well as send them?
How do you make money?
How do I open an account?
Who can use Thero Markets?
Are my funds safe?
What happens if something goes wrong?
FX Managing Currency Risk
FX Managing Currency Risk
How does Thero Markets work?
How long do international payments take?
Are you regulated?
Do you offer FX hedging or forward contracts?
What currencies can I send or receive?
Can I receive payments as well as send them?
How do I open an account?
Are my funds safe?
How do I fund a transaction?
Who actually handles my funds?
What exchange rate will I get?
Is there a minimum transaction size?
Will the recipient see my name on the payment?
How do you make money?
Who can use Thero Markets?
What happens if something goes wrong?
How does Thero Markets work?
How do I fund a transaction?
How long do international payments take?
Who actually handles my funds?
Are you regulated?
What exchange rate will I get?
Do you offer FX hedging or forward contracts?
Is there a minimum transaction size?
What currencies can I send or receive?
Will the recipient see my name on the payment?
Can I receive payments as well as send them?
How do you make money?
How do I open an account?
Who can use Thero Markets?
Are my funds safe?
What happens if something goes wrong?
Expert-led foreign exchange and international payments.
operations@thero-markets.com
Thero Markets Limited
Formal House,
60 St. Georges Place
Cheltenham,
England,
GL50 3PN
Thero Markets Limited (company registration number 16986548), trading as Thero Markets. Head office: Formal House, 60 St Georges Place, Cheltenham, England, GL50 3PN. Thero has carefully selected industry leading fintech and foreign exchange partners to provide our clients with regulated services and products:
Thero Markets Limited operates as a multi-agency currency broker. We maintain a strategic panel of regulated payment and investment partners, allowing us to source the most competitive pricing, diverse currency liquidity, and secure global payment routes for our clients. By working with multiple industry-leading institutions rather than a single provider, we ensure our clients benefit from a robust, flexible, and fully regulated financial infrastructure tailored to their specific cross-border needs.
Thero Markets’ Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. Theromarkets is partnered with Ebury Partners UK Limited as a Programme Manager. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828.
Sciopay: Foreign Exchange and Payment Services for customers introduced by Thero Markets to Sciopay Ltd are provided solely by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales with Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB) with Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution with Firm Reference Number: 927951
Please note: Testimonials and case studies shared on our website reflect individual customer experiences. Results may vary depending on personal circumstances. The rates displayed are live interbank rates, not the exchange rates which we offer, and are for indicative purposes only. Please contact us or log into the online platform for our Spot/Forward exchange rates.
1) Payment and e-money services (Non-MIFID related products) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199) You can find Currency Cloud's terms here:
https://www.currencycloud.com/legal/terms
For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Thero Markets Limited are provided by CurrencyCloud B.V. CurrencyCloud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701).
2) For United States, Payment services for Thero Markets are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here:
https://usa.visa.com/legal/visa-global-services-licenses.html.
VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041
Trade Finance
Trade finance solutions are made available to eligible clients through Spark Finance Limited, an FCA-authorised credit broker. This service is available to UK-based business clients and is subject to status and separate lender terms and conditions. Spark Finance Limited is not a lender. It acts as a credit broker, introducing eligible businesses to a panel of lenders on whose behalf it may receive commission. The nature of any commission arrangement will be confirmed to the client before they proceed.
Spark Finance Limited Registered Office: 18 John Stow House, London, England, EC3A 7JB
Registered Number: 10128297
Authorised and regulated by the Financial Conduct Authority (FRN: 958123) Applicants must be aged 18 or over. Guarantees and indemnities may be required. Any indicative terms provided are for information purposes only.
Expert-led foreign exchange and international payments.
operations@thero-markets.com
Thero Markets Limited
Formal House,
60 St. Georges Place
Cheltenham,
England,
GL50 3PN
Thero Markets Limited (company registration number 16986548), trading as Thero Markets. Head office: Formal House, 60 St Georges Place, Cheltenham, England, GL50 3PN. Thero has carefully selected industry leading fintech and foreign exchange partners to provide our clients with regulated services and products:
Thero Markets Limited operates as a multi-agency currency broker. We maintain a strategic panel of regulated payment and investment partners, allowing us to source the most competitive pricing, diverse currency liquidity, and secure global payment routes for our clients. By working with multiple industry-leading institutions rather than a single provider, we ensure our clients benefit from a robust, flexible, and fully regulated financial infrastructure tailored to their specific cross-border needs.
Thero Markets’ Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. Theromarkets is partnered with Ebury Partners UK Limited as a Programme Manager. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828.
Sciopay: Foreign Exchange and Payment Services for customers introduced by Thero Markets to Sciopay Ltd are provided solely by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales with Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB) with Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution with Firm Reference Number: 927951
Please note: Testimonials and case studies shared on our website reflect individual customer experiences. Results may vary depending on personal circumstances. The rates displayed are live interbank rates, not the exchange rates which we offer, and are for indicative purposes only. Please contact us or log into the online platform for our Spot/Forward exchange rates.
1) Payment and e-money services (Non-MIFID related products) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199) You can find Currency Cloud's terms here:
https://www.currencycloud.com/legal/terms
For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Thero Markets Limited are provided by CurrencyCloud B.V. CurrencyCloud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701).
2) For United States, Payment services for Thero Markets are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here:
https://usa.visa.com/legal/visa-global-services-licenses.html.
VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041
Trade Finance
Trade finance solutions are made available to eligible clients through Spark Finance Limited, an FCA-authorised credit broker. This service is available to UK-based business clients and is subject to status and separate lender terms and conditions. Spark Finance Limited is not a lender. It acts as a credit broker, introducing eligible businesses to a panel of lenders on whose behalf it may receive commission. The nature of any commission arrangement will be confirmed to the client before they proceed.
Spark Finance Limited Registered Office: 18 John Stow House, London, England, EC3A 7JB
Registered Number: 10128297
Authorised and regulated by the Financial Conduct Authority (FRN: 958123) Applicants must be aged 18 or over. Guarantees and indemnities may be required. Any indicative terms provided are for information purposes only.
Expert-led foreign exchange and international payments.
operations@thero-markets.com
Thero Markets Limited
Formal House,
60 St. Georges Place
Cheltenham,
England,
GL50 3PN
Thero Markets Limited (company registration number 16986548), trading as Thero Markets. Head office: Formal House, 60 St Georges Place, Cheltenham, England, GL50 3PN. Thero has carefully selected industry leading fintech and foreign exchange partners to provide our clients with regulated services and products:
Thero Markets Limited operates as a multi-agency currency broker. We maintain a strategic panel of regulated payment and investment partners, allowing us to source the most competitive pricing, diverse currency liquidity, and secure global payment routes for our clients. By working with multiple industry-leading institutions rather than a single provider, we ensure our clients benefit from a robust, flexible, and fully regulated financial infrastructure tailored to their specific cross-border needs.
Thero Markets’ Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. Theromarkets is partnered with Ebury Partners UK Limited as a Programme Manager. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828.
Sciopay: Foreign Exchange and Payment Services for customers introduced by Thero Markets to Sciopay Ltd are provided solely by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales with Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB) with Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution with Firm Reference Number: 927951
Please note: Testimonials and case studies shared on our website reflect individual customer experiences. Results may vary depending on personal circumstances. The rates displayed are live interbank rates, not the exchange rates which we offer, and are for indicative purposes only. Please contact us or log into the online platform for our Spot/Forward exchange rates.
1) Payment and e-money services (Non-MIFID related products) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199) You can find Currency Cloud's terms here:
https://www.currencycloud.com/legal/terms
For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Thero Markets Limited are provided by CurrencyCloud B.V. CurrencyCloud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701).
2) For United States, Payment services for Thero Markets are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here:
https://usa.visa.com/legal/visa-global-services-licenses.html.
VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041
Trade Finance
Trade finance solutions are made available to eligible clients through Spark Finance Limited, an FCA-authorised credit broker. This service is available to UK-based business clients and is subject to status and separate lender terms and conditions. Spark Finance Limited is not a lender. It acts as a credit broker, introducing eligible businesses to a panel of lenders on whose behalf it may receive commission. The nature of any commission arrangement will be confirmed to the client before they proceed.
Spark Finance Limited Registered Office: 18 John Stow House, London, England, EC3A 7JB
Registered Number: 10128297
Authorised and regulated by the Financial Conduct Authority (FRN: 958123) Applicants must be aged 18 or over. Guarantees and indemnities may be required. Any indicative terms provided are for information purposes only.